SHIPPING & RETURNS

We will make every attempt to ship out your order as soon as possible.

Orders placed Monday through Saturday by 2:00pm Central Time will generally leave our warehouse by the next business day. Orders placed after 2:00 p.m. CST or on Sunday and holidays will generally leave our warehouse within 2 business days.

Once your product(s) has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order.

Customer must notify Lilies Products within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.
FULLFILMENT TIMEFRAME
All hosting plans and domain name registration are be activated between 24 to 72 hours STANDARD PRINTING TURNAROUND TIME (Shipping Time Not Include d)
5 – 10 business days
GRAPHIC DESIGN, LAYOUT, WEB DESIGN & DEVELOPMENT TURNAROUND TIME
7 - 14 working days if all materials are completely supplied by the customer. This does not include the time customer take to approval the proof submitted.
INDEMINITY
You agree that you shall indemnify and defend Lilies Products and all parties from whom Lilies Products has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Lilies Products is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size ORDER SHIPPING AND DELIVERY Lilies Products will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Lilies Products be liable for any consequential or damages resulting from any delay in shipment or delivery.

All Lilies Products customers agree not to hold Lilies Products liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Lilies Products's direct control. Lilies Products shipment and delivery dates are calculated based upon estimates provided by our suppliers.

Lilies Products will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

Please allow one day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for Got Print to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.
CUSTOMER SUPPLIED INCORRECT ADDRESS